Privacy Policy

This policy explains what personal data we collect when you use GreenMining, why we collect it, how long we keep it, and what rights you have over it. It applies to the website, your account dashboard, and all related services.

1. Who we are

GreenMining LTD ("we", "us", "the Platform") is the operator of the cloud-mining service available at greenmining.ltd and is the data controller for the personal data described in this policy.

• Registered entity: GreenMining LTD
• Commercial Registration: CR 10384756
• Registered office: Salalah, Dhofar Governorate, Oman

For any privacy question or request, contact us at support@greenmining.ltd.

2. What data we collect

Category	What it includes	Why we need it
Account data	Username, email address, password (stored only as a salted hash — never in readable form), country, referral code.	To create and secure your account, sign you in, and contact you about your account.
Identity / KYC data	Full name, date and place of birth, residential address, phone number, country, identity-document type and number, and uploaded document images (front, back and a selfie).	To verify your identity where required, meet anti-money-laundering obligations, and release verification bonuses.
Financial & blockchain data	Your account balance, deposits, mining contracts, rewards, withdrawal requests, the deposit address generated for you, and the withdrawal wallet addresses you provide.	To operate the service, credit deposits, pay rewards and process withdrawals.
Usage & technical data	IP address, activity and login records, and administrative action logs relating to your account.	Security, fraud prevention, rate limiting, and keeping an audit trail.
Content you submit	Messages you post in the community chat and any support correspondence.	To operate the chat and answer your support requests.

3. Why we process your data (legal basis)

• To perform our contract with you — running your account, contracts, deposits, rewards and withdrawals.
• To comply with legal obligations — identity verification, anti-money-laundering checks and record keeping (see our AML & KYC Policy).
• Our legitimate interests — securing the Platform, preventing fraud and abuse, and improving the service.
• Your consent — where you choose to give it, for example for optional notifications. You may withdraw consent at any time.

4. Who we share data with

We do not sell your personal data. We share it only where necessary:

• Email delivery provider — to send verification codes, password resets, and transactional notices.
• Public blockchains (BNB Smart Chain, Polygon) — deposits and withdrawals are on-chain transactions. Blockchain records are public and permanent, and we cannot alter or delete them.
• Hosting and infrastructure providers — who store the servers and database on our behalf.
• Third-party content networks — pages load fonts and icons from Google Fonts and cdnjs; those providers may see your IP address when the page loads.
• Competent authorities — where we are legally required to disclose information.

5. How long we keep it

• Account and transaction records — for as long as your account is open, and afterwards for as long as we are legally required to retain financial and AML records.
• KYC documents — retained for the period required by anti-money-laundering law, then deleted.
• Activity and security logs — retained for a limited period for security and audit purposes.

6. How we protect your data

• Passwords are stored only as salted hashes and are never readable by us or our staff.
• Traffic is served over HTTPS, and session cookies are HTTPOnly and SameSite-protected.
• Forms are protected against cross-site request forgery, and sensitive routes are rate-limited.
• Administrative access is restricted, and every sensitive admin action is written to an audit log.

7. Your rights

Subject to applicable law, you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data (some details, such as your username, can be changed from your Settings page).
• Delete your data — although we may be required to keep certain financial and AML records even after account closure.
• Object to or restrict certain processing.
• Receive a copy of your data in a portable format.
• Complain to your local data protection authority.

To exercise any of these rights, email support@greenmining.ltd from the address registered to your account.

8. Children

GreenMining is not intended for anyone under the age of majority in their jurisdiction, and we do not knowingly collect data from minors. If we learn that we hold such data, we will delete it.

9. International transfers

Our infrastructure and our mining partner's facility are located outside your country of residence. Where personal data is transferred internationally, we take steps to ensure it remains protected to a standard consistent with this policy.

10. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page always reflects the current version, and material changes will be communicated through the Platform.